Caution

As of 2026-03-24, the Grafana OnCall OSS project is archived. The grafana/oncall repository is read-only, and active development continues in Grafana Cloud IRM. For a fully supported and actively maintained alternative, Grafana Cloud IRM offers a modern approach to incident response and on-call management.

Important: This documentation is about an older version. It's relevant only to the release noted, many of the features and functions have been updated or replaced. Please view the current version.

Documentationbreadcrumb arrow OnCallbreadcrumb arrow Setup
Open source

Set up Grafana OnCall

This section describes how to access OnCall for the first time. Before you can access Grafana OnCall, an admin must initialize the OnCall plugin for your Grafana Cloud stack.

Before you begin

  • Grafana OnCall is available on Grafana Cloud
  • Ensure you have administrative privileges within your Grafana Cloud instance to enable and configure Grafana OnCall

For OSS-specific installation, refer to the OnCall OSS documentation.

Enable Grafana OnCall

Follow these steps to enable Grafana OnCall for your Grafana Cloud instance:

  1. In your Grafana Cloud stack, navigate to Alerts & IRM in the left-side menu.
  2. Click OnCall, then click Initialize to enable OnCall in your Grafana Cloud instance.
  3. Once enabled, Grafana OnCall is now accessible to users within your organization.

Next steps

After enabling it, explore ways to configure OnCall in Grafana Cloud to enhance your monitoring and help you optimize your Grafana ecosystem.